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73% OF CLONE “COMPATIBLE” CARTRIDGES FAILED DURING USE OR RIGHT OUT OF THE BOX.1 THAT’S LIKE:

HOW TO SPOT A RISKY CARTRIDGE

SEE WHAT OTHERS ARE SAYING ABOUT CLONE CARTRIDGES

1. 2016 SpencerLab Monochrome Reliability study, commissioned by HP, compared Original HP mono cartridges with three brands of NBC cartridges sold in North America for the HP Pro M127 and Pro 400 printers, HP 83A and 80A cartridges. For details, see http://www.spencerlab.com/reports/HPReliability-NA-NBC2016NB.pdf.external_icon(pdf PDF 2.5 MB)

2. InfoTrends, 2018 North America Supplies Recycling study, commissioned by HP. Findings are based on average results of interviews with 7 remanufacturers, 2 NBC manufacturers, 3 empty collectors and 3 distributors. For details, see www.hp.com/go/NA-2018InfoTrends..external_icon(pdf PDF 355 KB)

3. HP calculations based on results from a 2016 SpencerLab North America Mono Reliability study comparing 3 brands of new-build cartridges for the HP Pro M127 and Pro 400 Printers, HP 83A and 80A cartridges. For details, see www.spencerlab.com/reports/HPReliability-NA-NBC2016NB.pdf.external_icon(pdf PDF 2.5 MB). Calculations include paper, cartridge replacement, and labor for reprints. Page use assumes 27% external, 49% internal, and 24% individual use. Labor rate from a 2016 Mercer Global Pay Study. Purchase price for 83X HP cartridge is $73 and a 50% lower price for non-HP. Actual prices, costs and savings may vary.

4. 2018 WKI Blue Angel Indoor Air Quality compliance study, commissioned by HP. The study tested 4 New Build Compatible toner cartridge brands sold as substitutes for HP LaserJet Pro MFP M425dn with cartridge 280A. The tests were carried out in compliance of Blue Angel labeling of office equipment in accordance with RAL-UZ 205. For more information, visit http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=4AA7-1981ENW. external_icon(pdf PDF 425 KB)

5. A 2017 NA Market Strategies International study commissioned by HP. Results based on 199 surveys from HP ServiceOne Partners who have at least 6 months of experience servicing HP monochrome and Color LaserJet printers with HP and non-HP toner cartridges installed, and have done so within the previous 12 months of the study. For details, see marketstrategies.com/hp/NA-Technician2017.pdf.external_icon(pdf PDF 104 KB)

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